Receptionist

We are seeking a part-time Receptionist to join our team at Laburnum Health Centre in Dagenham. The successful candidate will be responsible for providing administrative support to the practice, including general reception tasks, dealing with patient enquiries, and performing various administrative duties. The role involves working 19 hours per week and offers a salary of £12.91 per hour.

Main Duties:

• Provide general assistance to the practice team and project a positive image to patients and visitors
• Answer telephone calls, greet patients, and schedule appointments
• Deal with patient enquiries, screen calls for doctors and medical staff, and register new patients
• Accurately collect and update patient information
• Arrange prescriptions, maintain a clean reception area, and perform various administrative tasks
• Cover colleagues during annual leave and perform other tasks as allocated

Requirements:

• Computer literacy and experience with Microsoft Office, email, and internet
• Customer service experience
• Assertive and able to work independently
• Multitasking and organisational skills
• Flexibility to meet practice needs

Desirable Qualifications:

• Experience in general practice
• Knowledge of EMIS Web

Benefits:

• Opportunity for professional development in a clinical admin role
• Friendly and supportive work environment
• Purpose-built premises