Receptionist

We are looking for a part-time receptionist to join our team at Halbutt Street Surgery. As a receptionist, you will be responsible for undertaking general reception duties associated with a GP Surgery.

The main duties of the job include:

• Answering the telephone and booking appointments
• Signposting patients to the appropriate Healthcare Professionals
• Arranging transport and booking interpreters
• Processing incoming and outgoing mail
• Liaising with relevant teams both inside and outside of the practice

Our practice is a friendly and supportive team working together with our Primary Care Network to ensure a high level of patient care. Our practice clinical team comprises of 2 GP Partners, 2 Salaried GPs, 2 Associated GPs, and 1 Practice Nurse.

The salary for this role is £12.71 per hour.

Job Responsibilities:

• Requests for appointments and marking in patients' arrival for appointments
• Requests for certificates and repeat prescriptions
• Applications to register with the Practice
• Control of confidential material
• Dealing with additional enquiries if necessary
• Supporting the clinical teams
• Using the computer for reception activities
• Delivery of Quality and Outcomes Framework (QOF) & Enhanced Services
• Filing correspondence and documentation

Person Specification:

• Good level of education to GCSE standard or equivalent
• Computer literate with excellent keyboard skills
• Self-starter, able to work on own initiative, following set procedures and protocols
• Use of clinical system software (e.g., EMIS)

Benefits:

• Permanent part-time position

Requirements:

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.