Reception Administrator

Spire Shawfair Park is currently looking for an Administrator to work on reception as well as doing administrative duties.

The responsibilities of this role will include:

• Providing administrative support across the clinic in addition to concierge services to ensure patients receive high-quality care.
• Being welcoming, patient-focused, and delivering a high standard of customer service.
• Dealing with enquiries from patients, staff, and visitors in a courteous, timely, and efficient manner, either face-to-face or by telephone.
• Maintaining a high standard of confidentiality at all times and exercising absolute discretion in the use of patient, consultant, and staff information.
• Undertaking various clerical duties.

The ideal candidate will have:

• Experience in customer service, reception, and/or administration.
• Previous experience in a face-to-face customer service environment, preferably in healthcare, retail, or hospitality.
• Highly organised, accurate, and comfortable working in a fast-paced environment.
• Good communication skills, a team player, and good computer literacy.

Benefits include:

• 35 days annual leave inclusive of bank holidays.
• Employer and employee contributory pension with flexible retirement options.
• 'Spire for you' reward platform - discounts and cashback for over 1000 retailers.
• Private medical insurance.
• Life assurance.
• Free onsite car park, saving an average of £50 per month.