Description
The post holder will work within the Primary Care Mental Health Team (PCMHT) providing a Rapid response to urgent referrals to service users referred to Southwark Community Teams.
The Rapid response post will triage and assess service users in crisis and if necessary, refer on to acute services i.e. Home Treatment team.
The Rapid response service will also ensure that all referrals to the PCMHT do not exceed the twenty-eight day wait for assessment and will work closely with PCMHT staff, the GP's in Southwark and other referring agencies.
Key Responsibilities:
- To liaise with professional bodies as required in matters relating to staff within the team.
- To ensure that all relevant good practice guidance is reflected within the working practice of the team.
- Investigate serious incidents and complaints as directed by the Clinical Service Lead/ Head of Care Pathway.
- To ensure that lessons learned and from serious incidents are disseminated and any recommendations made are incorporated into operational policy to improve the service.
Clinical Responsibilities:
- To offer preliminary assessments that require rapid intervention.
- To provide comprehensive and ongoing assessment to service users deemed to be high risk.
- To participate in daily referral screening meeting to identify rapid response referrals.
- To participate in the team duty rota.
- To liaise closely with crisis services and emergency out of hours services.
- To provide evidence-based care as outlined in NICE guidance.
- To provide cover for GP Connect from 5-7pm.
- To ensure that all referrals are accepted within the target twenty days time frame.
Training & Supervision:
- To attend regular clinical and management supervision and appraisal.
- To contribute to the teaching and training of mental health professionals and other staff working in the service.
- To undertake the mentorship of students working in the service.
Governance:
- To devise and implement action plans and monitoring to support clinical and corporate governance requirements.
- To implement systems to provide risk analysis that identifies and quantifies financial and non-financial risks, and supports the service in formulating management plans to minimise the risks, perform regular reviews and feed into the Trust Risk Register and Risk Management.
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