Quality Engineer - High Time in Service

At Ford Motor Company, we made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams.

The High Time in Service Quality Engineer position focuses on issues within the engine and thermal systems that manifest later in product life. The role requires utilizing best practice problem solving to quickly determine root cause, develop strategies and tools to catch issues sooner, develop new designs and execute test plans that ensure such issues are averted in the future, and support efficient and robust service solutions.

Responsibilities:

• Lead/support High Time in Service quality projects and the overall Problem Solving Process on aggressive timelines to support IPTSE’s warranty spend reduction targets.
• Identify emerging issues via quality data analysis, lead, coach, and improve the quality Problem Solving Process, and present Lessons Learned to the broader Quality team.
• Collaborate regularly with Quality, Powerpack, Core Engineers, and Technical Specialists as well as report project status and results to Management.
• Strong focus on warranty data/trend analysis and physical understanding of engine/powertrain systems and subsystems as key tools to identify emerging issues and drive problem solving process to closure.
• Design, execute, and/or coordinate analytical and physical testing from component bench level to full powertrain/vehicle testing to identify root cause, replicate quality issues and validate potential changes.
• Identify and document lessons learned for knowledge preservation.

Qualifications:

• Minimum Requirements:
• Bachelor’s Degree in Engineering or a related field of study
• 2+ years of work experience in internal combustion engine operation, cooling, airpath, fuel, after-treatment, etc.
• Strong project management, problem solving, and organization skills.
• Excellent teamwork and communication skills.
• Self-starter with the ability to manage multiple work streams simultaneously.
• Enjoys taking on new challenges, embraces learning and discovery.

Preferred Qualifications:

• Master’s degree or higher in Engineering
• Previous work experience in automotive engineering, quality analytics, or a related field.
• Experience in management, manipulation, and anomaly detection in large datasets.
• Knowledge of automation tools and techniques (Power Automate, Co-Pilot, Alteryx).
• 6-Sigma Green Belt, Black Belt, or Design for Six Sigma experience.
• Familiarity with Strategic Problem Solving, Failure Mode Avoidance and Robustness, and/or Reliability processes.
• Experience with quality data analysis tools.

Benefits:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.