Provider Representative

Cigna is seeking a Provider Representative to join their new global Provider Services Organization. As a Provider Representative, you will be responsible for providing support to healthcare partners in their day-to-day inquiries, managing partnerships with health provider accounts, and supporting their journey from onboarding to daily/monthly interactions with Cigna.

Key responsibilities include:

• Managing the end-to-end journey of health provider accounts
• Providing support to healthcare partners in their day-to-day inquiries
• Educating providers on navigating Cigna's operating model
• Assisting with claims and payments-related inquiries on a global scale
• Resolving complex cases such as provider complaints

Requirements:

• Bachelor's degree or similar by experience in Translation and Interpreting, Foreign Languages, or Accounting studies
• Active knowledge of English (C1 level)
• Active knowledge of French (B2 level minimum)
• Excellent communication skills
• Ability to work in a team
• Skillful with computer programs
• Discreet with confidential information

Cigna offers a range of benefits and initiatives to support employee health and well-being.