Project Manager, PCS, China

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a Project Manager in ICON's Language Services department, you will manage end-to-end translation and localization projects for life sciences clients, ensuring delivery to scope, timeline, budget, quality, and regulatory expectations.

Responsibilities

• Manage the full lifecycle of Language Services projects from initiation through delivery and post-project review.
• Define project scope, timelines, budgets, resources, risks, and client expectations.
• Serve as the main point of contact for clients and internal stakeholders, managing communications, issues, and escalations.
• Coordinate cross-functional teams and external language resources to ensure smooth project delivery.
• Monitor project performance against scope, budget, quality, and timeline requirements, taking corrective action as needed.
• Manage project financials, including budget tracking, forecasting, invoicing support, and profitability monitoring.
• Identify risks, scope changes, and operational challenges early and implement mitigation plans.
• Support quality management activities, including investigations, CAPA support, RCA/5 Whys, and process improvement initiatives.
• Contribute to technology, automation, and workflow improvement initiatives that enhance efficiency, quality, and scalability.
• Mentor Associate Project Managers and junior team members, sharing project management best practices.
• Perform other duties as assigned.

Your Profile

• Bachelor's degree in Life Sciences, Languages, Translation, Healthcare, Business, or a related discipline.
• 3+ years of project management experience in translation, localization, language services, or clinical research.
• Experience managing life sciences translation projects, including pharmaceutical, biotechnology, medical device, or clinical research content.
• Strong project planning, financial management, stakeholder management, and problem-solving skills.
• Proven ability to manage multiple priorities in a fast-paced, regulated environment.
• Experience coordinating cross-functional teams and external vendors.
• Experience supporting quality investigations, CAPA activities, and process improvement initiatives.
• Proficiency in CAT tools, translation management systems, project management software, and Microsoft Office applications.
• Native, professional, or advanced proficiency in Simplified Chinese, with fluent English communication skills.
• PMP certification preferred.
• Commitment to quality, compliance, and customer service.
• Willingness to travel occasionally, approximately 10%, when required.

Rewards & Benefits

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways