Description
We are looking for a dedicated Program/Project Manager to spearhead the execution of mission-critical federal technology engagements within our Government Projects team.
In this role, you will partner closely with Engineering, Product, Security, and agency partners to convert complex technical roadmaps into structured initiatives, driving projects seamlessly from initial business cases through final deployment and operational readiness.
Responsibilities
- Program & Delivery Execution: Manage the end-to-end execution and delivery of complex technology initiatives in government environments, aligning net-new projects to strategic mission priorities.
- Modernization & Migrations: Plan and coordinate legacy-network, security-platform, and cloud migrations,overseeing testing, stakeholder readiness, change communications, cutover, and operational handover.
- Planning & Business Operations: Develop program plans, business cases, resource forecasts, cost-to-deliver estimates, and delivery approaches; contribute to procurement and proposal responses where relevant.
- Governance & Risk Management: Own scope, milestones, budgets, dependencies, risks, and executive reporting across cross-functional technical teams and external partners; track delivery against agreed outcomes and escalate blockers.
- Stakeholder Management & Alignment: Build, maintain, and educate key stakeholders, partners, and vendors to drive consensus, buy-in, mission success, and high satisfaction.
- Process Improvement & Thought Leadership: Establish methodologies that improve delivery efficiency; provide thought leadership on best practices for implementing technology capabilities and services.
- Knowledge Sharing & Strategy: Make strategic recommendations on how programs should evolve; produce internal guides, external stakeholder-facing assets, and post-engagement lessons learned for continuous improvement.
Desired Skills, Knowledge, and Experience
- Citizenship & Clearance: U.S. or UK citizenship is required due to the nature of the work and government security clearance requirements.
- Professional Experience: Minimum of 15 years of experience in technology program management, IT operations, infrastructure delivery, or government mission support.
- Leadership & Organizational Impact:
- Proven experience managing various-sized organizations within mission-critical and highly regulated environments.
- Demonstrated track record in infrastructure modernization, platform automation, workforce development, talent pipeline management, and technical skill gap analysis.
- Proven ability to build metrics, KPI dashboards, and reporting systems that guide executive decision-making.
- Core Project & Soft Skills:
- Exceptional verbal, written, and receptive listening skills with the ability to present effectively to diverse, global audiences.
- Sound business judgment, data-driven analytical capability, and proven ability to influence without formal authority.
- Self-directed problem-solver capable of prioritizing competing tasks, handling tight deadlines, and driving delivery with minimal management guidance.
- Technical Domain Knowledge:
- Networking: Deep understanding of networking technologies, including TCP/IP, DNS, and IPv4/IPv6.
- Cybersecurity & Identity: Thorough knowledge of Internet security technologies (DDoS/mitigation, Firewalls, TLS, VPN), Zero-Trust Network Access (ZTNA & SASE), and identity/authentication concepts.
- Cloud & Systems: Solid foundation in cloud platforms (AWS, GCP, Azure) and administration of major operating systems (Windows, macOS, Linux).
- Compliance & Threat Concepts: Understanding of government security frameworks, accreditation processes, compliance requirements, threat activity, adversary tradecraft, and cyber operations concepts as they apply to infrastructure design.
- Automation: Practical exposure to automation, scripting, or tooling used to support infrastructure operations.
Bonus Points
- Practical experience with advanced networking protocols and routing, including BGP, GRE, SD-WAN, MPLS, or Global Traffic Management.
- Hands-on knowledge of HTTP technologies, including reverse proxies (WAF, CDN), forward proxies (Secure Web Gateways), and serverless application development.
- Familiarity with Data Loss Prevention (DLP) technologies.
- Experience with mobile platform administration (iOS, Android).
- Scripting or programming capability in languages such as Python, JavaScript, Golang, or BASH.
- Working familiarity with the MITRE ATT&CK framework or similar computer security attack and exploitation frameworks.
Compensation
Compensation may be adjusted depending on work location.
- For Portugal based hires: Estimated annual salary is between €77,000 - €106,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
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