Project Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

The Project Manager is the in-region delivery lead for one service line in a programme moving from design into execution across 10 APAC countries. The business is accountable for the change and its benefits, and the Project Manager is accountable for facilitating and driving implementation.

Delivery planning and execution

• Develop, own, and manage the service line delivery plan: milestones, dependencies, and owners.
• Maintain one controlled source of truth for opportunities and benefits.
• Coordinate delivery across operations, finance, JBS, technology, and third parties.
• Work problems through with the business: find the root cause, shape options with the people involved, and drive the agreed resolution to closure.
• Manage the implementation of the end-to-end design, including process, system, and automation changes and transitions.

Business ownership and validation

• Work with the business to secure a named owner for each opportunity.
• Hold leaders to agreed actions and dates and escalate when they slip.
• Get each benefit validated by the relevant country and HR lead before reporting it as confirmed.

Governance and reporting

• Run the service line cadence and issue actions and decisions.
• Maintain the service line Risks, Assumptions, Issues, Dependencies, and Decisions (RAIDD) log.
• Produce weekly status and Steering Group content, with benefits reconciled to Finance.

OPM service line position

• Deliver the Hong Kong implementation, then support other markets.
• Close data gaps that affect design decisions.
• Define the changes needed, build the business case, and outline the implementation and scaling approach with the programme team.

Requirements

• Minimum 8 years' project or programme management experience, delivering to plan across multiple service lines.
• Experience delivering complex operational change across more than one APAC country.
• Experience of end-to-end process change across teams, systems, and locations.
• Working knowledge of property management finance and operations.
• Working knowledge of automation, technology, and large-scale transformation.