Project Analyst I, Language Services

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Project Analyst I to join our Language Services team.

This internal support role provides operational assistance to Project Managers and the wider project team throughout the project lifecycle. The Project Analyst contributes to project setup, production activities, quality checks, documentation and other operational tasks that support efficient, accurate and high-quality project delivery.

The role does not involve direct contact with external clients. The Project Analyst works closely with internal team members, with assignments determined by project priorities, workload and team capacity.

Responsibilities

Depending on project requirements, team priorities and capacity, your responsibilities may include:

• Support project setup activities, including source-file checks and project setup in our Translation Management System and CAT tool.
• Support project completion activities, including archiving and maintaining complete and accurate project files.
• Support the outsourcing and coordination of operational project activities, such as launching Forward Translation (FT) assignments with suppliers.
• Perform quality checks on final deliverables in accordance with established processes and requirements.
• Maintain accurate project documentation and system records throughout the project lifecycle.
• Support the implementation of new processes, tools and ways of working, and contribute to continuous improvement activities where appropriate.
• Provide additional operational support and take on new or evolving responsibilities as team needs, priorities and capacity change.

Your Profile

We are looking for someone who is:

• Highly organized and detail-oriented, with a strong focus on accuracy and quality.
• Able to manage several tasks simultaneously and adjust priorities as workload and project needs change.
• Flexible and adaptable, with a willingness to support a range of activities and learn new tasks.
• Comfortable following established processes, guidelines and quality requirements.
• Able to collaborate effectively with internal stakeholders and work independently once trained.
• Confident using Microsoft Office applications, particularly Word and Excel.
• Previous experience with CAT tools, translation management systems or project tracking tools would be an advantage.

What Success Looks Like

Success in this role means providing reliable operational support, learning different activities, completing assigned tasks accurately and on time, and adapting constructively to changing priorities. The scope is intentionally flexible, and tasks may be added, adjusted or reprioritized according to project requirements, workload and team capacity.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways