Project Analyst

The Project Analyst is a member of the Data & AI Policy & Governance team and is responsible for improving how governance requirements are designed, implemented, and adopted across the enterprise.

This role combines policy analysis, data analytics, process improvement, and AI innovation to evaluate how governance requirements perform in practice, identify opportunities to improve effectiveness and usability, and help translate policy into scalable operational capabilities.

The analyst will use data, stakeholder feedback, and implementation insights to inform policy decisions, support continuous improvement of governance frameworks, and develop AI-enabled solutions that make policy easier to understand, access, and operationalize.

Key Responsibilities

Policy Analysis & Continuous Improvement

• Analyze how policies, standards, procedures, and governance requirements are implemented across the enterprise.
• Evaluate governance outcomes, implementation challenges, stakeholder feedback, and operational metrics to identify opportunities for improvement.
• Determine whether implementation challenges stem from policy design, process execution, technology limitations, or organizational factors.
• Recommend enhancements to policies, standards, guidance, and governance frameworks that improve effectiveness, scalability, and user experience while maintaining appropriate risk management objectives.
• Develop metrics, reporting, and insights that support data-driven policy decisions and demonstrate governance effectiveness.
• Support the development of implementation guidance, playbooks, and supporting materials that improve consistency and adoption.

AI & Digital Governance Enablement

• Identify opportunities to leverage AI, automation, and agent-based capabilities to improve governance processes and user experiences.
• Translate policy requirements into machine-consumable knowledge, decision logic, workflows, and governance capabilities.
• Design, prototype, or support AI-enabled solutions that help users navigate governance requirements and make informed decisions.
• Build or support AI agents, copilots, knowledge solutions, and workflow automations that operationalize policy requirements.
• Evaluate emerging technologies and recommend practical applications that improve governance effectiveness and scalability.

Stakeholder Collaboration & Requirements Management

• Partner with Privacy, Legal, Risk, Security, Technology, Product, and operational governance teams to understand implementation challenges and opportunities for improvement.
• Gather, document, and prioritize requirements for policy enhancements, reporting capabilities, AI-enabled solutions, governance tooling, and process improvements.
• Translate analytical findings and stakeholder needs into actionable recommendations and implementation plans.
• Support adoption and change management activities associated with governance initiatives and new capabilities.

Qualifications

• Strong analytical and problem-solving skills.
• Experience in policy, governance, risk management, compliance, business analysis, process improvement, or related disciplines.
• Experience using data to evaluate performance, identify trends, and develop actionable recommendations.
• Experience with Power BI, SQL, Python, Tableau, or similar analytical tools.
• Experience building or supporting AI agents, copilots, automation solutions, or other AI-enabled business capabilities.
• Familiarity with LLMs, RAG architectures, agentic workflows, prompt engineering, knowledge management, or AI orchestration frameworks.
• Strong written and verbal communication skills with the ability to explain complex concepts to both technical and non-technical audiences.

Additional Information

• Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
• This position requires travel 5-10% of the time.
• The position will be performed in an office setting.