Professional Services Project Manager

As a Professional Services Project Manager, you will take full ownership of end-to-end software implementations, delivering Thomson Reuters ONESOURCE corporate tax and e-invoicing solutions to multinational clients across Greater China.

You will serve as the trusted advisor and strategic bridge between client executives, partner consulting teams, and global implementation specialists.

Key Responsibilities

• Drive End-To-End Project Delivery: Own the complete project lifecycle from initiation and scoping through to cutover and post-implementation review, ensuring all deliverables meet defined scope, quality, and milestone commitments.
• Lead Client Governance & Engagement: Direct project teams and run client workshops to align expectations, manage stakeholder relationships, and serve as the primary escalation point for client leadership and internal teams.
• Bridge Global & Local Teams: Act as the vital link between local on-site clients and overseas implementation teams, ensuring seamless cross-border communication, resource alignment, and knowledge sharing.
• Proactively Manage Risks & Issues: Identify delivery risks, technical roadblocks, and scope changes early; formulate effective mitigation strategies and clearly communicate impact to all key stakeholders.
• Manage Financials & Utilization KPIs: Oversee project budgets, expenditure tracking, and revenue recognition while driving high resource utilization and operational efficiency across your engagement portfolio.
• Mentor & Develop Talent: Supervise project consultants, provide functional guidance, delegate authority where appropriate, and cultivate a continuous improvement culture within the practice.
• Ensure Transparent Reporting: Maintain regular, rigorous project health updates, executive status reports, and project documentation across client and internal leadership.

Required Qualifications

• 10+ years of enterprise project management and consulting delivery experience, with a proven track record supporting globally operating multinational clients.
• Professional background in enterprise software consulting, Big 4, or system integrators with hands-on experience in ERP systems (such as SAP or Oracle), supply chain, or finance/tax technology implementations.
• Strong technical and functional comprehension of system architecture design, data integration, and indirect tax/e-invoicing workflows.
• Proven ability to concurrently manage multiple complex projects, tight deadlines, and competing priorities while meeting revenue and utilization targets.
• Outstanding communication, negotiation, and influencing skills, with the ability to bridge business and technical requirements across diverse stakeholder groups.
• Professional fluency in both English and Chinese (written and spoken) to effectively manage local client and global team interactions.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline.
• Willingness and ability to travel up to 50% for on-site customer engagements, with flexibility to support critical business cutover events.

Preferred Qualifications

• Project Management Professional (PMP / PMI) or equivalent project management certification.
• 8+ years of dedicated experience delivering core ERP implementations or cloud-based (SaaS) integration projects.
• Hands-on experience or familiarity integrating mainstream Chinese enterprise tax and e-invoicing platforms (such as Golden Tax System, SAP, Oracle, Baiwang Cloud, Aisino, Yonyou, or Kingdee).
• Prior working knowledge of Thomson Reuters ONESOURCE platforms (e.g., OITD, Determination Anywhere, Global Trade Management).

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.