Description
We're seeking a Product Communications Manager to focus on fraud and risk at Plaid. You'll build media relationships, write content, and shape messaging that establishes Plaid as a leader in modern fraud prevention.
Responsibilities:
- Develop and maintain external messaging for Plaid's fraud and risk products
- Lead fraud storytelling and thought leadership efforts across owned social channels and earned media
- Collaborate with product marketing and product teams to develop integrated plans and cohesive messaging
- Write blog posts, Q&As, LinkedIn content, and thought leadership pieces on fraud and risk topics
- Pitch and manage relationships with reporters and influencers covering fraud, identity, and financial security
- Drive proactive engagement with fraud and risk analysts at key firms
- Manage Plaid's submissions for industry reports and vendor evaluations
- Secure earned speaking opportunities at key industry events and help prepare spokespeople
Qualifications:
- 10+ years in tech, fintech, fraud, and/or cybersecurity communications
- Strong writing skills for complex or technical topics
- Hands-on media relations experience
- Program and project management skills
- Experience with fraud, risk, identity, or cybersecurity topics
- Portfolio with examples of non-news storytelling
Nice To Have's:
- Analyst relations experience
- Background in journalism, editorial, or brand storytelling
- Experience across both agency and in-house roles
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