Prodajni savetnik (Galerija Beograd)

As a sales consultant, you will play a key role in creating an exceptional customer experience. You will greet customers, guide them through the store, and provide support to help them find what they're looking for, while showcasing our products.

You will:

• Share your knowledge of fashion and products to help customers make informed choices.
• Collaborate with your team to ensure excellent customer service at every step, including actively promoting our loyalty program.
• Ensure the sales area and back rooms are well-stocked, organized, and inspiring.
• Provide support during store opening and closing procedures.
• Represent yourself and the brand positively in every customer interaction.

You will work with a dynamic team in the store, including sales consultants, department managers, store managers, and cashiers, to create a welcoming environment.

Requirements:

• Experience in customer service in the fashion industry is considered an advantage.
• Passion for helping customers and interest in fashion or sales – we will train you!
• Enjoy collaborative and dynamic environments.
• Communicative, creative, interested in working with technology in-store, with a strong desire for learning and development.

Benefits:

• 10% discount for employees in all H&M Group brands, in stores and online.
• H&M Incentive Program (HIP).
• Private health insurance.
• Additional vacation days based on seniority.
• Referral bonus for friends up to 120 euros in equivalent dinars.
• Online and in-person training for employees.
• Opportunities for advancement and development within the company.
• Gift card for childbirth.
• Long-service award.
• New Year's gifts for employees' children.