Process Manager

We are seeking a Process Manager to join our Operations Team at Ajax Systems, a leading technology company and manufacturer of security systems. As a Process Manager, you will be responsible for analysing data, identifying areas for improvement, and implementing changes to optimise processes. You will work closely with the team to automate routine tasks, develop transparent metrics, and drive business outcomes.

Responsibilities:

• Analyse data to identify areas for improvement
• Develop and implement changes to optimise processes
• Automate routine tasks
• Develop transparent metrics and dashboards
• Collaborate with the team to drive business outcomes

Requirements:

• Experience in a similar role (Business Analyst, Process Owner, Operations Manager)
• Understanding of business processes (BPMN, workflow, value stream)
• Data analysis skills (SQL, Excel, Power BI, Google Sheets)
• Experience working with metrics (KPI, SLA, OKR, dashboards)
• Basic knowledge of integrations and automation (Jira, SAP, ERP, Power Automate)
• Documentation preparation skills (requirements, user stories, process maps)

Soft skills:

• Ownership and accountability
• Analytical thinking and intuition
• System thinking and structural approach
• Effective communication
• Proactivity and drive
• Flexibility and adaptability
• Empathy and understanding

We offer:

• Opportunity to propose and implement ideas that impact the product and its mass production
• Competitive salary
• Medical insurance
• Corporate English language classes
• Discounts on company products and partner products
• Opportunity to participate in internal beta testing projects