Principal Software Engineer, Agentic UX

We’re Workday, a Fortune 500 company and a leading AI platform for managing people, money, and agents. We’re shaping the future of work so teams can reach their potential and focus on what matters most.

About the Team Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, AI engineers, and full-stack builders to create intelligent agents used by millions of people every day.

About the Role As a Principal Software Engineer, Agentic UX in Agent Factory, you’ll help build the conversational AI experience and ambient capabilities that bring Workday’s agents to life. You are an AI-native builder, not a pure frontend developer. You will own features end-to-end, connecting the agentic logic directly to the user interface.

Responsibilities:

• Design and deliver intuitive conversational and agentic AI experiences, prioritizing seamless user interactions and thoughtful workflows.
• Shape how users experience AI reasoning by bridging the gap between powerful agent capabilities and clear, usable interfaces.
• Collaborate in an iterative, team-first environment that values strong engineering practices and continuous learning.
• Share knowledge, mentor teammates, and help raise the technical bar across the pod.

Basic Qualifications:

• 12+ years experience in software engineering
• 7+ years experience building and shipping user-facing software products (TypeScript/React, Python/FastAPI preferred)
• 3+ years experience building conversational or agentic AI applications
• 5+ years experience leading projects or teams

Other Qualifications:

• Experience collaborating with product designers, or a demonstrated portfolio focusing on high-quality UX/UI design principles
• Experience building and operating SaaS products in cloud environments (AWS preferred)
• Familiarity with the tradeoffs and architecture of modern distributed systems
• Knowledge of software development best practices (DevOps, CI/CD, automated testing, observability)
• Hands-on experience with containerization technologies (Docker, Kubernetes)
• Familiarity with Elasticsearch
• Exposure to additional programming languages like Java (backend) and TypeScript (frontend/fullstack) is a plus
• Proven success working within fast-paced, agile environments and cross-functional teams
• Strong communication skills, with the ability to collaborate with both technical and non-technical partners
• Comfortable working with ambiguity and translating complex problems into clear, thoughtful solutions
• Committed to fostering an inclusive, team-oriented environment and contributing to a culture of continuous improvement

Salary Information: The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $246,000 USD - $370,000 USD Additional US Location(s) Base Pay Range: $206,000 USD - $370,000 USD