Description
Salesforce is seeking a Principal Member of Technical Staff (PMTS) / Staff Software Engineer to join the Agentic Operations team. The successful candidate will set the technical direction and architecture for how Slack builds, registers, and safely operates autonomous agentic systems.
The Agentic Operations team builds and operates the platforms and internal 'software factories' that automate how Slack's engineering organization develops, operates, and maintains its services. The team's mission is to turn repetitive, high-volume engineering toil into reliable, supervised autonomous workflows so engineers can focus on architecture and judgment.
The ideal candidate will have 10+ years of software engineering experience, with a proven track record of designing and delivering complex distributed systems at scale. They should have hands-on experience building and shipping LLM-powered agents and multi-agent systems, as well as experience making non-deterministic AI systems production-ready.
Key responsibilities include:
- Setting technical strategy and architecture for Slack's agentic operations platform
- Building end-to-end autonomous pipelines equipped with orchestration, tool integrations, and human-in-the-loop controls
- Establishing production AI rigor and evaluation suites
- Defining ownership and accountability models for autonomous systems
- Driving cross-functional adoption of agentic workflows
- Advocating for cost-conscious and efficient model and compute utilization
- Mentoring senior engineers and driving deep architectural reviews
The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.
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