Description
We’re Workday, a Fortune 500 company and a leading AI platform for managing people, money, and agents. We're shaping the future of work so teams can reach their potential and focus on what matters most.
As a Principal Forward Deployed Engineer, you will bridge hands-on software development with high-impact customer technical strategy. You will partner with enterprise customers to architect, deploy, debug, and optimize Workday’s AI agents and developer platform solutions within live customer environments.
Responsibilities
- Technical Deployment & Engineering: Deploy, configure, and debug AI agents and integrations directly inside live enterprise tenant environments against complex customer workflows and real-world data.
- Customer Discovery & Solution Architecture: Lead technical discovery sessions with key customer stakeholders to translate complex business requirements into robust product configurations, POCs, and integration specs.
- Product Feedback Loop: Capture field telemetry, edge-case failures, and customer friction points to directly influence the core product roadmap and engineering backlog.
- Productization of Field Insights: Identify recurring deployment challenges and transform custom fixes into standardized, automated out-of-the-box product capabilities.
- Cross-Functional Ecosystem Alignment: Partner closely with Workday Services leads, AI Deployment Architects, and Account Teams to ensure seamless project delivery while staying focused on core product strength.
- Engagement Milestones & Graduation: Guide engagements through structured milestones,from kickoff to graduation,enabling self-sustaining customer ownership within standard 6-month deployment cycles.
Requirements
- Experience: 7+ years in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development.
- Technical Execution: Hands-on coding and debugging skills (e.g., Python, Java, or similar) with solid understanding of REST APIs, object-oriented design, system architecture, and integration patterns.
- Customer Interaction: Proven experience working directly with enterprise clients on complex software deployments, live data troubleshooting, and custom workflow integration.
Benefits
- Annualized base salary ranges: $206,400 USD - $309,600 USD
- Workday Bonus Plan or a role-specific commission/bonus
- Annual refresh stock grants
- Comprehensive benefits
- Flexible work arrangements: spend at least half (50%) of your time each quarter in the office or in the field
For more fresh new jobs, check out yubhub.co.