Practice Support Coordinator

We are seeking a Practice Support Coordinator to join our team in Singapore. As a global law firm, our work spans jurisdictions, cultures, and languages – and so do our people. Our culture is collaborative and inclusive, where diverse perspectives are recognised and valued.

Responsibilities:

• Matter Management:
• Client and matter clearance and opening
• Liaising with clients on matter management processes including AML processes
• Maintaining and drafting of Engagement letters
• Intapp File maintenance
• Managing associate's checklist and matter file list
• Maintaining and updating of Matter document folder in iManage
• Matter project administration (from the opening to the closing of matter including setup of iManage site, supporting pre and post-closing activities)
• Commercials/Billing/Collections:
• Monitoring and recording project scope and adjustments, estimates, caps, billing agreements
• Matter balance report and client weekly fee updates
• Working Capital management – facilitate all Working Capital activities
• Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs
• Business Development Support:
• Support Partners, associates, and the BD team with business development activity
• Amend business development and client focus materials
• Organise, facilitate and provide host support for internal events and client events
• Matter Team Support:
• Document production and DPU liaison where necessary
• Transcribing, editing and amending legal and other documents
• Best Delivery/Legal Tech/KETL Opportunities/Projects:
• Understand and support the use of legal technology
• Facilitate from the opening of a matter till the end of matter review to identify and follow up on opportunities
• Complex Travel Arrangements:
• Flight and hotel bookings, transportation, changes, insurance, visas and other travel related services
• Planning of itinerary travel route including complex multiple cities route and liaising with clients for meetings

Qualifications:

• Minimum of 5 years of relevant experience
• Good command of spoken and written English
• Proficiency in MS Word, Outlook, Excel and PowerPoint
• Able to work independently, take initiative, proactive in reminding stakeholders with daily tasks, meticulous with details, polite and with positive working attitude
• Strong sense of responsibility and excellent organizational skills