Practice Business Manager

We are a highly respected GP practice in Islington, London, looking for a Practice Business Manager to lead our team. The successful candidate will have excellent interpersonal and leadership skills, with experience in business management, strategic planning, and HR.

The Practice Business Manager will oversee the general management of the practice, including compliance, HR, finance, premises management, health and safety, and IT. The role will be supported by an Operations Manager and a Finance lead, with external support for HR and finance functions.

Key responsibilities include:

• Leading the management team and overseeing staff to ensure they achieve their primary responsibilities
• Managing HR processes, including recruitment, appraisals, and staff performance
• Ensuring employment law and legislation is adhered to
• Liaising with the Primary Care Network (PCN) and locality commissioners
• Providing support and advice to the partnership
• Managing financial planning, budget setting, and forecasting
• Ensuring Quality and Outcomes Framework (QOF) and commissioned service targets are met
• Overseeing the significant event and complaints processes
• Managing contracts and maintenance for services and equipment
• Leading and coordinating projects within the practice
• Ensuring on-going CQC compliance

The practice has been rated as 'good' for all CQC inspections, won the award for the best undergraduate teaching experience for UCL medical students, and has 4.1 stars on Google Reviews. The practice has 3 GP Partners, 6 salaried GPs, and a full nursing team.

The salary range for this permanent role is £60,000 to £75,000 per year, pro-rata for part-time. The role is available full-time or part-time (minimum 3 days a week).

We require a candidate with experience of managing multidisciplinary teams, financial management, project development and implementation, HR processes, and performance management. Desirable qualifications include a leadership or management qualification and education to degree level in healthcare or business.