Pharmacy Technician, FSS

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.

This part-time Pharmacy Technician, FSS role provides an opportunity to excel in a complex, high-impact, patient-focused role and positively impact the lives of others. As a Pharmacy Technician, FSS, you will ensure that you can serve the healthcare needs of patients, satisfy all regulatory compliance standard requirements, and maintain patient confidentiality.

Responsibilities:

• Engage with customers to help manage and improve patient health, focusing on their needs and displaying genuine care and empathy.
• Collaborate with the pharmacy team, medical staff, insurance companies, and customers to resolve issues, ensure accuracy, and deliver timely resolution of medication or insurance concerns.
• Follow pharmacy workflow procedures to ensure safe and accurate prescription fulfillment, balancing quality and efficiency.
• Manage inventory, complete cycle counts, and perform other tasks as directed by pharmacy leadership.
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback and continuous improvement efforts.
• Understand and follow applicable laws, regulations, and ethical principles to ensure patient safety, privacy, and security.

As a Front Store Supervisor (FSS), you will:

• Work effectively with store management and store crews.
• Supervise store crew, assign tasks, and follow up on activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints, escalating to Store or Pharmacy Manager as needed.
• Handle customer relations issues, promote a positive shopping experience, and execute tasks such as pricing merchandise, ensuring product placement, and resetting departments.

Requirements:

• 0-3 years prior relevant work experience.
• High school diploma or General Equivalent Degree (GED) required.
• State-level licensure and national certification Pharmacy Technician requirements vary by state.
• Regular and reliable attendance.
• Attention and Focus, Customer Service and Team Orientation, Communication Skills, Mathematical Reasoning, Problem Resolution, and Physical Demands.

Preferred Qualifications:

• 3-5 years prior relevant work experience.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a front store supervisor.

Benefits:

• The typical pay range for this role is $16.50 - $25.00.
• This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, including dental, vision, wellness resources, employee discounts, and access to certain voluntary benefits.