Description
As a Pharmacy Technician, Front Store Supervisor (Technician, FSS) at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
The Technician, FSS role is critical in supporting pharmacy teams to consistently deliver on the brand promise. You will be the first point of contact to assist patients and customers, ensuring an exceptional experience.
Responsibilities:
- Assist the pharmacy team to ensure smooth operations, prompt prescription filling, and accurate and safe patient care
- Provide caring service that exceeds patient expectations
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Demonstrate genuine care and contribute to a safe and inclusive culture
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Contribute to positive patient experiences by showing empathy and genuine care
- Remain flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, and professional standards
Additional Front Store Supervisor (FSS) functions:
- Work effectively with Store Manager and front store crew
- Assist customers and escalate concerns to Store Manager, Pharmacy Manager, or Pharmacist-on-Duty
- Resolve customer issues to promote a positive shopping experience
- Supervise front store crew by assigning, directing, and following up on daily activities
- Price merchandise accurately and ensure accurate placement of product on-shelf
- Execute displays, signage, and inventory of all merchandise
- Perform cash functions of a shift supervisor, such as counting imprest, closing verifications, and providing change
Requirements:
- Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy
- At least 18 years of age, or as allowed by state employment laws
- High school diploma or equivalent, as defined by the state, or actively enrolled in high school or high school equivalency program
- State-level licensure and national certification Pharmacy Technician requirements vary by state
Preferred Qualifications:
- 3-5 years previous experience in a pharmacy, retail, medical, or customer service setting
- Previous experience as a front store supervisor
- Ability to work in the home store and across the market in other locations to meet business needs
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources
Salary Range: $16.00 - $24.00 Anticipated Weekly Hours: 40 Time Type: Full time
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