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As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.

Job Purpose and Summary:

The Pharmacy Technician plays a critical role in supporting the pharmacy team to consistently deliver on the brand promise.

Responsibilities:

Live our purpose by following all company Standard Operating Procedures (SOPs) at each workstation to help Pharmacists manage and improve patient health
Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification

Immunization Responsibilities:

Complete additional licensure and training requirements to obtain Technician Immunizer status
Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
Monitor for and respond to adverse reactions
Review and collect patient information and track and document for each applicable patient
Monitor and manage vaccine supplies

Requirements:

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and focus, with the ability to concentrate on a task over a period of time and pivot quickly from one task to another
Customer service and team orientation, with the ability to actively look for ways to help people and notice and understand patients' reactions
Communication skills, with the ability to use and understand verbal and written communication to interact with patients and colleagues
Mathematical reasoning, with the ability to use math to solve problems
Problem resolution, with the ability to identify challenging patient or colleague interactions and choose the best course of action
Physical demands, including mobility, lifting, scanning, and bagging items

Preferred Qualifications:

1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store and across the market in other locations to meet business needs

Schedule and Pay:

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Pharmacy Technician

Skills