Pharmacy Lead Technician

CVS Health is seeking a Pharmacy Lead Technician to support our pharmacy teams in delivering operational and service excellence within our stores.

As a Lead Technician, you will be an example for and support the pharmacy team in delivering exceptional patient care and service. You will use and build upon the skills and responsibilities of the Pharmacy Technician/Inventory Specialist, acting as a role model, mentor, and guide to the pharmacy team while supporting the Pharmacy Manager and all Pharmacist(s).

Key responsibilities include:

• Living our purpose by following all company Standard Operating Procedures (SOPs) to help our Pharmacists and pharmacy team manage and improve patient health
• Following and coaching the pharmacy team to follow pharmacy workflow and procedures for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care
• Assisting the Pharmacist-on-duty with managing day-to-day activities and delegated administrative tasks
• Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
• Overseeing and/or completing inventory activities, as permitted by law, and as directed by the pharmacy leadership team
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Serving as a trusted source of truth to the pharmacy team, using judgement to escalate issues and referring colleagues to the appropriate support channel, as needed
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Delivering additional patient healthcare services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowable by law and supported by required training and certification

Requirements:

• 1+ years of experience as a Pharmacy Technician
• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Ability to work 30 hours or greater per week
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe

Preferred qualifications:

• National Certification
• 3-5 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Previous experience in the Inventory Specialist role
• Ability to work in the home store, and across the market in other locations, to meet business needs