People Operations Associate (11-Month FTC)

Stripe is seeking a People Operations Associate to join our Global People Operations team on an 11-month fixed-term contract basis. This role focuses on complex operational challenges and continuous improvement across the employee lifecycle.

As a proactive, data-driven, and systems-oriented member of the Global People Operations team, you will play a central role in maintaining an accurate HR operations infrastructure, facilitating critical employee lifecycle processes, and driving operational excellence.

Responsibilities:

• Provide elevated employee support, handling complex inquiries and escalations
• Optimize processes and drive data-driven improvements
• Contribute to HR transformation initiatives and program delivery
• Collaborate with cross-functional teams and Centers of Excellence
• Manage HRIS data integrity and perform system testing and documentation
• Assist with vendor oversight and management
• Navigate ambiguity effectively

Requirements:

• Bachelor’s degree in Human Resources, Business, Operations, or a related field
• 3-5 years of experience in Human Resources or People Operations
• Knowledge of HR processes, policies, and best practices
• Technical aptitude and proficiency with Workday and experience with Salesforce or similar
• Demonstrated problem-solving skills and ability to handle complex escalations
• Experience driving operational improvements and contributing to significant program delivery
• Proven experience collaborating effectively with COEs
• Written and verbal English communication skills
• Collaboration skills, with the ability to work cross-functionally and cross-culturally
• Detail-oriented, with a focus on accuracy, quality, and compliance
• Ability to navigate ambiguity effectively

Preferred qualifications:

• Data fluency with the ability to interpret data and formulate insights
• AI Fluency: Knowledge and application of AI tools
• Experience with knowledge management systems
• Vendor management experience
• Strong organizational and project management skills