Payroll Manager

Gong harnesses the power of AI to transform how revenue teams win.

As a Payroll Manager, you’ll play a key role in the day-to-day payroll operations for our multi-state U.S. semi-monthly, Ireland monthly, and Singapore monthly payrolls.

Responsibilities

• Manage and oversee the preparation and processing of global payrolls, including semi-monthly U.S. multi-state, and monthly Ireland, Singapore, Canada, United Kingdom, Spain, Switzerland, Germany, Australia, and France.
• Ensure payrolls and all related payroll taxes are processed accurately and in compliance with federal, state, local, and international regulations.
• Directly manage, coach, and support Senior Payroll Analysts.
• Review and approve special payments, bonuses, commissions, off-cycle payrolls, and adjustments prior to final processing.
• Oversee administration of wage garnishments.
• Review payroll exceptions, variances, and complex issues.
• Act as a payroll partner with Accounting, Accounts Payable, HR, Benefits, and external vendors.
• Oversee and ensure timely funding of 401(k) contributions through Fidelity.
• Review and approve all payroll journal entries, accruals, GL account reconciliations, and payroll variance/flux analysis.
• Oversee shared U.S., EMEA, and APAC payroll inboxes.
• Oversee year-end payroll activities, including W-2 reconciliation and distribution.
• Support annual and periodic payroll-related audits and filings.
• Review and ensure accuracy of Workday to ADP Data Bridge integrations.
• Ensure all tax agency notices are uploaded and resolved timely within ADP SmartCompliance.
• Assign and prioritize workloads to meet payroll, month-end, and audit deadlines.
• Escalate risks, control gaps, and improvement opportunities to the Senior Payroll Manager.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or a related field.
• 7–10+ years of progressive payroll experience, including full-cycle multi-state U.S. payroll processing using ADP Workforce Now.
• Experience with international payroll.
• Workday experience preferred.
• Comprehensive knowledge of payroll concepts, pay-based calculations, and federal, state, and local payroll regulations.
• Prior experience reviewing and approving payroll work, making payroll decisions, and providing guidance on complex payroll matters.
• Strong background in Accounting.
• Advanced Excel skills.
• Ability to balance the demands of payroll tasks, projects, and customer expectations in a fast-paced environment.
• Strong customer service skills.
• Ability to work effectively in a team-oriented environment.
• Ability to become a subject matter expert in payroll processes and serve as a point of escalation.
• Proven ability to handle confidential and sensitive information with discretion.
• CPP (Certified Payroll Professional) certification preferred.

Perks & Benefits

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.