Patient Administrator - Reception (Bank)

We are seeking a Patient Administrator to join the team at Albyn Hospital in Aberdeen, part of Circle Health Group. This bank role involves working on an 'as and when required' basis to support staffing levels during busy periods and provide cover for existing staff.

Responsibilities include:

• Contributing to the smooth running of the patient administrative process throughout the patient journey
• Following Circle Health Group best practice process maps to provide an efficient, professional, and standard service to patients, visitors, consultants, and staff
• Dealing with patient queries efficiently and professionally
• Managing incoming and outgoing mail
• Approving electronic bookings and updating booking records
• Maintaining knowledge of Health and Safety at Work Act and ensuring appropriate measures are taken
• Complying with all relevant mandatory training

To be considered for this role, you should have:

• Maths and English GCSE at grades A to C or equivalent functional skills level 2
• Proficiency in using a PC, including software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial

The role requires working between 06:00 and 21:00, Monday to Sunday, with evening and weekend working a requirement.

Circle Health Group offers a competitive hourly rate of £12.71.