Patient Administrator

We are seeking a Patient Administrator to join our team at Alexandra Hospital in Cheadle. The successful candidate will contribute to the smooth running of the patient administrative process throughout the patient journey.

Responsibilities:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.
• Deal with patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
• Comply with all relevant mandatory training.

Requirements:

• Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary and Benefits:

• £24,947.00 per year
• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools, and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities