Patient Access Manager

We are seeking a Patient Access Manager to serve as a key point of contact for patients, caregivers, and healthcare provider office staff. The successful candidate will provide education and support on oncology-specific care, including benefit discussions and product information. Key responsibilities include:

• Conducting welcome calls and ongoing journey touchpoints with patients
• Providing program-specific treatment education and supporting access case resolution
• Identifying and escalating access and reimbursement barriers
• Maintaining accurate documentation and reporting adverse events
• Interfacing with payer account managers, specialty pharmacy account directors, and oncology sales teams

The ideal candidate will have:

• A bachelor's degree
• 3+ years of experience in field reimbursement, hub case management, or patient experience programs
• Ability to travel up to 20%
• Valid driver's license

Preferred qualifications include:

• Extensive experience in oncology patient navigation, access and reimbursement, or hub case management
• Advanced degree
• Active RN license and Bachelor of Science in Nursing
• Experience using CRM and case-management platforms

We offer a comprehensive benefits program, including:

• Competitive salary
• Opportunities for growth and development
• Collaborative and dynamic work environment

To learn more about our benefits program, please visit GSK US Benefits Summary.