Partner on Service Counters

As a Partner on our service counters at Locks Heath, you'll have the opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced. You'll recommend recipes for customers to try and actively bring our ethos - passionate Partners serving food lovers - to life.

You'll use your enthusiasm and friendliness to build lasting relationships with your customers, making all the difference to their impression of the Waitrose brand and keeping them returning by earning their trust and loyalty.

Key Responsibilities

• Take responsibility for your own food counter, ensuring high presentation and hygiene standards
• Manage stock levels, ensuring popular products are always available
• Handle open food with care, following health and safety protocols and reducing food wastage
• Maintain knowledge of new products and understand Waitrose's food values, such as animal welfare
• Support the wider shop team with general shopkeeping tasks when required

Requirements

• Excellent communication skills to work effectively as part of a team and with customers

Desirable Skills

• Experience in a customer-facing role
• Experience in a catering or hospitality environment
• Up-to-date knowledge and strong interest in food and drink trends
• Flexible approach to support the whole branch

The role offers a starting salary of £13.00 per hour, rising to £13.25 after 90 days. You will work 16.5 hours per week, including Monday, Friday, and Saturday between 04:00 - 10:00. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour.