PAM Operations Analyst

We are seeking a skilled PAM Operations Analyst to join our team in the United Kingdom.

The successful candidate will be responsible for supporting the design and execution of Privileged Access Management (PAM) strategies and policies, as well as implementing and maintaining PAM tools and platforms.

Key responsibilities include:

• Supporting the design and execution of PAM strategies and policies
• Implementing and maintaining PAM tools and platforms, ensuring availability, scalability, and security
• Onboarding, maintaining, and monitoring privileged accounts across various systems, applications, and environments
• Collaborating with cross-functional teams to integrate PAM solutions into existing and new IT systems
• Performing regular access reviews, audits, and reporting to ensure adherence to compliance requirements
• Identifying and addressing vulnerabilities, misconfigurations, or misuse of privileged accounts
• Creating and maintaining documentation for PAM processes, configurations, and guidelines
• Training and supporting end-users on PAM best practices and tool usage
• Assisting in incident response and troubleshooting activities related to privileged account abuse or compromise
• Staying informed on industry trends and emerging technologies in PAM to propose enhancements or upgrades to the PAM ecosystem
• Meeting SLA targets
• Participating in on-call rotation to provide SME support outside of business hours, as needed
• Supporting regular risk assessments and audits related to privilege access
• Collaborating with cross-functional teams to ensure adherence to security standards

The ideal candidate will have:

• A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience
• 5+ years of experience in IT security or a similar role, with at least 2 years of specialization in PAM practices
• Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365, Microsoft Entra ID, and Windows Server Administration tools
• Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar
• Strong understanding of identity and access management (IAM) principles and best practices
• Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration
• Excellent analytical, communication, and organisational skills
• Experience working in a team-oriented, collaborative environment
• Strong technical and business acumen
• Experience with Service Now, understanding of SLAs and the importance of meeting SLAs

Preferred qualifications include:

• Certifications such as Delinea, CyberArk Defender, CISSP, CISM, or equivalent
• Experience with securing privileged access in an enterprise environment
• Knowledge of risk management and security assessment methodologies