Outpatient Clinic Coordinator

We are recruiting for a range of exciting Band 3 Administrative and Clerical roles across several services at Moorfields Eye Hospital.

As an Outpatient Clinic Coordinator, you will be an organised, customer-focused professional who thrives in a busy environment. You will provide excellent customer service, keep multiple priorities moving at the same time, and be adaptable, proactive, and able to remain calm and effective in a fast-paced environment.

The main duties of the job include:

• Providing excellent customer service and communication skills
• Demonstrating strong organisational abilities and attention to detail
• Managing multiple priorities simultaneously
• Having a flexible and adaptable approach to work
• Being confident working both independently and as part of a team
• Committing to delivering outstanding patient care and service

At Moorfields, we invest in you - your growth, your wellbeing, your future. You will join a flexible, supportive organisation offering:

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career-long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

This is a fixed-term role for 12 months, with a salary of £31,554 to £33,270 a year, inclusive of HCAS (pro-rata for part-time).

The ideal candidate will have:

• Education to GCSE level (including English and maths to GCSE A-C)
• Administrative experience
• Experience of working in a busy and demanding customer-facing role
• Proficiency in the use of MS Office IT software packages (e.g., MS Excel, Word)
• Appreciation and awareness of the Data Protection Act