Operations Manager

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Operations Manager is a member of the Store Management team and plays a crucial role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Essential Functions

• Management: Lead others, work effectively with store crews, supervise and direct activities of the store's crew, and communicate effectively with store crew and supervisors.
• Customer Service: Assist customers with their questions, problems, and complaints, and promote CVS customer service culture.

Requirements

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

• High School diploma or equivalent preferred but not required.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.

Pay Range $18.00 - $28.00