Onboarding Coordinator - APAC

We are seeking an Onboarding Coordinator to support our APAC onboarding program, based in Singapore. The successful candidate will manage the day-to-day execution of onboarding activities across APAC, ensuring a smooth, welcoming, and well-coordinated experience for new hires and their managers.

Responsibilities:

• Own day-to-day coordination of APAC new hire onboarding, including logistics, communications, scheduling, and stakeholder coordination across Singapore, India, Australia, and other regional locations.
• Draft and send templated communications to new hires and managers, including pre-onboarding emails, Day 1 notes, reminders, travel and logistics guidance, and follow-ups.
• Manage calendar invites for onboarding sessions, tech setup, security briefings, leadership sessions, culture programming, and other APAC onboarding activities.
• Partner with the APAC IT onboarding team to support device readiness, distribution, and Day 1 setup, ensuring laptops and equipment are prepared and available in time for new hire starts.
• Coordinate logistics for in-person onboarding in Singapore, with support for emerging office locations, including room scheduling, facilitator support, materials, AV coordination, and day-of assistance.
• Partner with Workplace teams to support Day 1 integration, including badge access, space readiness, office arrival logistics, and a smooth on-site experience for new hires.
• Support occasional remote onboarding across the APAC region, ensuring a consistent and high-quality experience regardless of location or time zone.
• Maintain and update onboarding pages and resources in tools such as Notion and OpenHouse with accurate APAC session information, dates, regional guidance, office logistics, and materials.
• Support facilitators and presenters with session preparation, run-of-show coordination, time zone alignment, and real-time troubleshooting.
• Help manage onboarding exceptions, regional nuances, off-cycle starts, and location-specific needs with care, attention to detail, and sound judgment.

Requirements:

• Experience in onboarding coordination, HR operations, or program coordination in a fast-paced, high-growth environment.
• Strong organizational and communication skills, with comfort managing multiple timelines, stakeholders, and time zones across APAC.
• Proficiency with tools such as Google Calendar, Slack, Notion, Zoom, and related collaboration platforms.
• Ability to work independently, anticipate needs, and proactively resolve scheduling, communication, or logistical issues.
• Experience supporting global, regional, or cross-functional teams is a strong plus.
• Comfort partnering with stakeholders across IT, Workplace, Recruiting, People teams, and regional business leaders to deliver a smooth new hire experience.
• Based in Singapore and able to support in-person onboarding activities locally, with coordination support for emerging office locations as needed.