Ocean Export Agent

Join Expeditors as an Ocean Export Agent in Uniondale, NY, and become part of a global community that takes care of its employees and customers. As a leading logistics company, Expeditors provides customized solutions and integrated information systems to meet the complex needs of international trade.

Scope of Position: Ensure timely and accurate movement of freight and information while providing exceptional customer service in the Ocean Export Department.

Major Duties and Responsibilities:

• Ensure smooth and timely freight process flow
• Accurately and timely enter data into the operational system
• Track and trace ocean export files and report on them
• Comply with internal and external regulations, including government regulations
• Understand departmental process flow and identify best practices to improve operational efficiency and productivity
• Maintain up-to-date standard operating procedures for customers in the DLSOPs
• Communicate effectively with overseas teams and respond promptly to emails and requests
• Escalate problems to management when necessary

Qualifications:

• 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely
• Pro-active with strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Benefits:

• Paid vacation, holiday, and sick time
• Health plan: medical
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Growth opportunities within the company
• Employee referral program bonus