Description
Join IQVIA, The Human Data Science Company, and be part of a large project with a major multinational pharmaceutical company.
We are seeking a Nursing Assistant to work in our Call Center, providing patient support and services. As a Nursing Assistant, you will be responsible for:
- Profiling patients upon entry into the Patient Support Program (PSP)
- Conducting telephone follow-ups with patients at least twice a month
- Identifying barriers to treatment and generating informed consent for new patients
- Scheduling fieldwork or telephone contacts with nurses based on patient needs
- Activating laboratory test vouchers and generating alerts for access barriers
- Reporting adverse events and quality problems
- Providing additional support to patients and the field team as needed
Requirements:
- Technical or technological degree in Nursing or Public Health
- At least one year of experience in patient treatment and adherence programs in the healthcare sector
- Strong communication and customer service skills
- Ability to work in a call center environment
- Location: Bogota (100% onsite from office)
IQVIA is committed to integrity in our hiring process and maintains a zero-tolerance policy for candidate fraud.
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