Description
As a Non-US Accredited Foreign Graduate, you will play a critical role in delivering CVS Health's purpose and values. You will work under the supervision of a licensed pharmacist to ensure a safe and effective retail pharmacy environment. Your responsibilities will include:
- Patient safety and pharmacy professional practice
- Regulatory requirements and quality assurance
- Customer service and inventory management
- Workflow management, excluding final prescription verification
Additionally, you will:
- Lead with empathy and compassion for patients, customers, and colleagues
- Support the pharmacy manager in developing pharmacy support staff
- Identify business opportunities and implement solutions to drive growth and improve performance
- Adapt to change and seek new ways to grow and deliver better outcomes
Your primary job duties will include:
Customer Service
- Greet customers in a courteous and professional manner
- Assist customers with their questions and concerns
- Answer telephone calls with a warm and friendly greeting
- Request additional help when needed to maximize customer satisfaction
Regulatory
- Maintain customer/patient confidentiality according to HIPAA and company standards
- Comply with all federal and state laws, rules, and regulations
- Meet requirements for state and federal licensure within an appropriate timeframe
Pharmacy Operations
- Adhere to CVS workflow and ensure standards are maintained
- Process prescriptions, including translation of SIG codes and product selection
- Resolve third-party rejections and complete manual claim forms
Counseling under the direct supervision of a licensed pharmacist
- Offer to counsel and direct customers to pharmacists if necessary
- Field medical questions when appropriate
- Communicate and interact with healthcare professionals to provide optimal care
Leadership
- Communicate with field management and corporate as needed
- Participate in all required store operational meetings
- Support maintaining a clean, organized, and professional pharmacy department
To qualify for this role, you will need:
- A high school diploma or equivalent
- A doctorate (PharmD) or equivalent pharmacist degree from a non-US accredited school of pharmacy
- An active pharmacy intern license in the state where the district is located
Preferred qualifications include:
- Proficiency in Microsoft Office Suite
- Eligibility to immunize
The typical pay range for this role is $30.00 - $42.00.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.
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