Description
As a Non-US Accredited Foreign Graduate, you will be on the forefront of delivering CVS Health's purpose, modeling its values, and demonstrating genuine care for patients.
You will complete a mixed modality learning plan, including a curated learning experience that utilizes your pharmacy knowledge and skills.
Key responsibilities include:
- Patient Safety
- Pharmacy Professional Practice
- Regulatory Requirements
- Quality Assurance
- Customer Service
- Inventory Management
- Workflow Management
Additionally, you will:
- Lead with empathy and compassion for patients, customers, caregivers, and colleagues
- Support the pharmacy manager in motivating and developing pharmacy support staff
- Identify business opportunities and implement solutions to drive growth and improve performance
- Adapt to change and adjust plans to thrive in a dynamic community healthcare setting
Primary job duties include:
Customer Service
- Greet customers in a courteous and professional manner
- Assist customers with questions and concerns
- Answer telephone calls with a warm and friendly greeting
- Request additional help when needed to maximize customer satisfaction
Regulatory
- Maintain customer/patient confidentiality according to HIPAA and company standards
- Comply with all federal and state laws, rules, and regulations
- Meet requirements for state and federal licensure within an appropriate timeframe
Pharmacy Operations
- Adhere to CVS workflow and ensure standards are maintained
- Process prescriptions, including translation of SIG codes and labeling
- Resolve third-party rejections and complete manual claim forms
Counseling
- Offer to counsel customers and direct them to a pharmacist if necessary
- Field medical questions when appropriate
- Communicate with healthcare professionals to provide optimal care
Leadership
- Communicate with field management and corporate as needed
- Participate in required store operational meetings
- Support maintaining a clean, organized, and professional pharmacy department
Education requirements:
- High School Diploma or General Equivalent Development (GED)
- Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
- Active Pharmacy Intern license in the state where the district is located
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