Description
Spire Fylde Coast Hospital is currently looking for an experienced Administrator to join our team as an NHS Coordinator on a full-time, permanent basis.
As NHS Coordinator you will be responsible for co-ordination of NHS patients ensuring compliance with agreed contractual and procedural guidelines.
Responsibilities
- Liaise with patients and all other hospital departments to ensure full and accurate communication and organisation regarding the patients’ admission and stay in Spire Cheshire Hospital
- Maintain an efficient admissions booking system for all in-patients and day-case patients
- Manage the quality and frequency of data exchanged between Spire Cheshire Hospital and NHS colleagues to ensure accurate planning and resolve any issues or queries
- Ensure all NHS outcomes are correctly identified and completed
Requirements
- Good interpersonal, organisational and verbal skills
- Initiative, commitment and attention to detail
- Pro-active in taking the service forward and continuous improvement
- Passion for delivering excellence in customer care
- Good telephone manner
- Educated to at least GCSE standard
- Computer literate
- Must be able to work with some flexibility of rota according to business demands
- Commercial awareness
- Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
Benefits
- 35 days annual leave inclusive of bank holidays - pro rata
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
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