NHS 111 Clinical Advisor - Hybrid Working

Practice Plus Group has an excellent opportunity to join our team as a Clinical Advisor and build on your Nursing or Paramedic experience and continue to deliver outstanding patient care without the physical demand of acute work.

You will be responsible for assessing callers with a wide spectrum of clinical conditions; advising them on home care management, next steps and referring them on to further care when appropriate. The computer-based clinical decision system will facilitate and support the advice given. IUC / NHS 111 clinical advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient. You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.

Main duties of the job

• Pay: £25.28 per hour (7am-11pm) and £28.75 per hour (11pm-7am), with further pay enhancements of £31.61 per hour when working between Friday 18:00 to Monday 7:00am.
• Any training hours will be paid at £25.28 per hour.
• 25 days annual leave, increasing with service up to 28 days per year + bank holidays.
• Guaranteed regular breaks.
• Practice Plus Group benefits including company pension scheme, life assurance, cycle to work scheme, retail discounts, and an employee assistance programme for you and your family.

What your typical day looks like

• You will be required to speak with patients and provide them with telephone triage using the NHS Pathways systems.
• Use of your clinical knowledge will be key in order to make decisions on the most appropriate action to take as well as home care advice to callers.
• In 111 we get calls about anything and everything, hence no two days will be the same. However, you will receive a lot of support from the software systems.
• We offer set shift patterns so you'll always know when you'll be working.

Requirements

• Significant post registration training/consolidation and experience.
• 2 years recent experience in adult acute or primary/community care.
• Strong understanding of patient management in primary or secondary care.
• Triage/telephone advice experience.
• Clinical decision making capabilities and ability to demonstrate critical thinking.
• Experience of working independently.
• UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post-registration acute Primary Care experience.
• Excellent listening and communication skills, with good IT and keyboard skills.