Network Platform Technical Marketing Engineering

Join Cisco's Network Platform Technical Marketing Engineering team, which helps customers, partners, and sales teams use Catalyst Center and Meraki Dashboard APIs, automation, and integrations at enterprise scale.

Lead hands-on validation of Catalyst Center and Meraki Dashboard API use cases for enterprise customers and partners. Build and troubleshoot integrations with ITSM, CMDB, and telemetry platforms, including ServiceNow and Splunk, to make automation patterns reliable and reusable. Develop Python examples and infrastructure as code workflows with Ansible and Terraform that help field teams operate at scale. Prototype and evaluate MCP-based AI agent and AgenticOps for network triage and remediation. Resolve complex escalations with Engineering, Product Management, TAC, and Customer Experience, then turn the findings into improved API behavior and reusable technical guidance that helps customers adopt automation at scale.

Minimum Qualifications:

• Bachelor’s degree in computer science, engineering, networking, or a related field, or equivalent practical experience;
• 12+ years of relevant experience or Master’s degree + 8 years of related experience or PhD + 5 years of related experience.
• Experience building and troubleshooting integrations with Cisco Catalyst Center or similar management platform.
• Experience integrating network controllers with ITSM, CMDB, or telemetry platforms
• Experience with automating workflows with Ansible, Terraform or similar frameworks.
• Experience developing or prototyping AI agent workflows that invoke network APIs.

Preferred Qualifications:

• Experience with ServiceNow Service Graph Connector, ITSM/ITOM and CMDB workflows, or Splunk integrations.
• Experience with Catalyst Center 2.3.7.x, 3.x, and Meraki Dashboard API behavior, release migrations, API contract review, and SDK usability.
• Cisco DevNet Professional or Expert or CCIE certification, or contributions to network automation projects and technical content.
• Experience leading cross-functional customer escalations, presenting to technical and executive audiences, and mentoring engineers.
• Python development experience with REST and OpenAPI, JSON/YAML payloads, authentication, and model-driven network interfaces such as NETCONF, RESTCONF, or YANG

Benefits:

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
• Non-exempt employees receive 16 days of paid vacation time per full calendar year
• Exempt employees participate in Cisco’s flexible vacation time off program
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Optional 10 paid days per full calendar year to volunteer