Medical Social Worker

We are seeking a Medical Social Worker to join our team at Oak Street Health Centers in Memphis, TN. As a Medical Social Worker, you will be a key member of our care team, contributing to the psychosocial needs of our patients. You will provide assessments, advocacy, and comprehensive care coordination services to our highest-risk patients and their caregivers to help them improve their health status and avoid hospitalizations.

Core Responsibilities:

• Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits.
• Partner with patients and their support persons to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan.
• Maintain extensive knowledge of community resources and make referrals as needed.
• Navigate patient insurance benefits in collaboration with the Patient Relations Manager.
• Provide longitudinal and episodic comprehensive care coordination to empower patients to independently manage their health conditions.
• Educate patients on supportive care options, including advance care planning and end-of-life care.
• Provide psychoeducation to patients and families on life stage and disease-specific issues.
• Collaborate with care teams to generate creative solutions to patient issues.
• Complete concise and comprehensive documentation on time.
• Partner with Community Health Workers and provide clinical guidance and consultation.
• Respond to crises and urgent needs.

Requirements:

• Master of Social Work degree from a school of social work accredited by the Council on Social Work Education (CSWE).
• Minimally licensed in the state where OSH Center is located.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
• Proficient computer skills, including Microsoft, GSuite, and electronic medical records.
• US work authorization.

Preferred Qualifications:

• Prior experience with complex care coordination and/or population healthcare management.
• Familiarity with using metrics and data to guide practice and drive outcomes.
• Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years.
• Experience working on a multidisciplinary team of other healthcare providers.

Salary: $43,888.00 - $91,052.00

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.