Medical Social Worker

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of patients.

Core Responsibilities:

• Proactively support high-need patients through comprehensive assessments, telephonic check-ins, and in-person visits.
• Partner with patients and their support persons to identify goals, increase engagement in healthcare, address barriers, and drive care plan execution.
• Maintain extensive knowledge of community resources and make referrals to meet patients' healthcare and psychosocial needs.
• Navigate patient insurance benefits in collaboration with the Patient Relations Manager.
• Provide longitudinal and episodic comprehensive care coordination to empower patients to manage their health conditions.
• Educate patients on supportive care options, provide goals of care counseling, and advocate for patients at all stages of their journey.
• Provide psychoeducation to patients and families on life stage and disease-specific issues.
• Collaborate with care teams to generate creative solutions to patient issues.
• Complete concise and comprehensive documentation on time.
• Partner with Community Health Workers and provide clinical guidance.
• Respond to crises and urgent needs.

Requirements:

• Master of Social Work degree from a CSWE-accredited school.
• Minimal licensure in the state where the OSH Center is located.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served.
• Proficient computer skills, including Microsoft, GSuite, and electronic medical records.
• US work authorization.

Preferred Qualifications:

• Prior experience with complex care coordination and/or population healthcare management.
• Familiarity with using metrics and data to guide practice and drive outcomes.
• Minimum one year of medical social work experience in a healthcare environment.

Benefits:

• Comprehensive benefits package, including medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.

Pay Range:

$46,597.00 - $101,228.00