Description
We are currently seeking a high calibre professional to join our team as a Medical Services Head, Network Management.
In this role you will:
- Develop and implement network strategy, annual plans, KPIs and performance reviews to optimize coverage, capability, quality, and access.
- Lead provider contracting, pricing and fee schedule negotiations, renewals, and performance tracking to achieve sustainable cost and service outcomes.
- Establish operating procedures and controls for provider fee management, pricing changes, exceptions, and provider performance and issue management.
- Sponsor process and system improvements, including provider onboarding, panel management, fee updates, data quality, and reporting, and lead transition and change initiatives.
- Manage senior relationships with internal stakeholders and key providers, and run engagement activities to strengthen partnerships.
- Deliver employee wellness initiatives through provider partnerships.
- Coach and develop team members, setting clear priorities and accountability for outcomes.
To be successful you will need:
- A Bachelor's degree.
- Relevant medical provider network experience in medical insurance or health benefits.
- Strong negotiation, analytical, and problem-solving skills, with the ability to use data to drive decisions.
- Strong communication and stakeholder management skills at all levels, internally and with providers.
- Self-motivated, well-organized, with strong ownership, and able to work under pressure.
- Good command of written and spoken English and Chinese.
- Proficiency in MS Office, particularly Excel and PowerPoint.
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