Medical Records Supervisor

The Medical Records Supervisor manages records and coordinates with project teams regarding information and records issues.

Serves as the primary client contact for records/retrieval issues; coordinates and delivers on the retrieval of records requested by users and prepares closed studies for transfer to final destinations; monitors records filing accuracy and compliance to QI and/or client file plans/SOPs; and recommends changes or revisions to records retention schedules.

Essential Duties and Responsibilities

• Participate in the selection and onboarding process for new staff by conducting candidate review and participating in the interviewing process.
• Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
• Ensure that staff have the proper materials, systems access and training to complete job responsibilities.
• Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.
• Participate in the allocation of resources to projects by assigning staff that are appropriate to their experience and training.
• Manage the quality of assigned staff's work through regular review and evaluation of work product.
• Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensure that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by Records Management.
• Manage staff in accordance with organization's policies and applicable regulations.
• Planning, assigning, and directing work, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems.
• Other duties as assigned.

Benefits

The potential base pay range for this role, when annualized, is $62,800.00 - $157,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.