Medical Records Department Director

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

Job Overview Directs workflow for medical records departments and front-end technicians. Establishes support for service priorities by ensuring workflow efficiencies to meet prescription order deliverables.

Responsibilities

• Coordinates processes and assignments for supervisors and individual contributors to achieve the Front-End OCR area's goals.
• Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Front End OCR.
• Develops strategy to ensure the accurate entry of prescriptions with patient payer information.
• Evaluates operating results with established objectives and recommends performance improvement opportunities.
• Controls payroll costs through analyzing allocation of resources and staffing needs.
• Generates and maintains communication throughout the organization.
• Conducts performance appraisals to provide employees with timely and constructive feedback.
• Manages operational aspects of the team, and implements workforce and succession plans to meet business needs.

Requirements

• Working knowledge of execution and delivery skills
• Working knowledge of business intelligence
• Working knowledge of problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset skills

Benefits This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.