Medical Record Retrieval Specialist (Risk Adjustment Representative 2)

We are seeking a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to join our team. As a Medical Record Retrieval Specialist, you will travel to provider offices within the region and scan medical records into a secure system. The records are reviewed by Humana's Coding staff.

Responsibilities

• Travel up to 50% of the time in Orange, Osceola, Lake, Sumter, Marion, and other surrounding counties in FL with the possibility of occasional overnight stays.
• Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
• Visits to physician offices in a timely, efficient manner to meet all deadlines.
• Answering phones, electronically faxing, internet search and email utilization.
• Research and updates site information by utilizing CarePlus internal systems.
• Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information.
• Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution.

Requirements

• Reside in the Greater Orlando area.
• 1 or more years of Telephonic environment experience and/or customer service in an office setting.
• Proficiency in Microsoft Office Word and Excel.
• Ability to travel locally up to 50% of the time.
• Ability to travel overnight occasionally within the region.
• Must have reliable car transportation.
• Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems.
• Valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

Preferred Qualifications

• 1 or more years of experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting
• Knowledge and experience in managed care
• Medical terminology
• Experience in EMR (Electronic Medical Records) systems
• Medical Record retrieval experience
• Bilingual English and Spanish
• Healthcare experience

Benefits

• Competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance and many other opportunities.

Pay Range

• $40,000 - $52,300 per year