Medical PA

We are looking for an experienced Medical PA to join our GI team based in Sutton, for a 12 month fixed-term period.

The role of the Medical P.A. is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.

Responsibilities:

• Act as the first point of contact for users of the service, dealing with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.
• Type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.
• Keep a record of the movement of medical records passing through the secretarial office, and maintain the notes to enable continuity of care.
• Assist with arrangements for patient admissions, liaising as necessary with the medical team, diagnostic departments, admissions office, transport desk etc.
• Monitor the turnaround time of clinical correspondence produced by the consultant firm in line with management requirements.
• Demonstrate a commitment to the delivery of a high quality service to patients and other service users, and assist in diffusing informal patient complaints.

The Royal Marsden NHS Foundation Trust offers a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways.

The salary for this position ranges from £33,262 to £36,027 per annum.