Description
IQVIA's Speaker Bureau team plans and manages compliant meetings and events for Life Sciences organisations. As a Manila Speaker Bureau Financial Close & Review Planner, you will be accountable for auditing and reviewing actual financials post-meeting, ensuring accuracy in government-required Transfer of Value reporting.
Essential Duties & Responsibilities
- Collaborate with the client Core Team to plan and execute meetings
- Review planning aspects within client business rules and budgetary requirements, focusing on:
+ Accuracy of Management Fee applied to program type + Speaker Travel expenses + Speaker Honorarium + Venue/caterer charges + Budget categorisation + Attendance discrepancies
- Apply client business and compliance rules throughout the financial close & review process
- Identify and escalate potential risks to meeting compliance
- Ensure understanding of system functionalities related to the job
Additional Responsibilities
- Liaise with internal and external stakeholders to ensure up-to-date information
- Comply with timekeeping standards and policies
- Perform other related team tasks as assigned
Qualifications
- 2+ years of customer service experience
- Previous experience catering to US clients, preferably in a phone-based Customer Service role
- Relevant audit experience preferred
- Pharma Industry experience is a plus
- Familiarity with US cultural norms and practices
- Proficiency in PC applications, Microsoft Office suite, and Outlook
- Knowledge of SharePoint, Salesforce, and Smartsheet preferred
- Ability to work during US standard business hours and be flexible on work schedule
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
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