Manager, Lab Project Manager

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a Manager, Laboratory Project Management at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.

Responsibilities

Your focus will be on coordinating clinical laboratory operations delivery, resolving issues, and developing team capability. Key responsibilities include:

• Manage the daily activities of the PM team, per the direction of Director, PM.
• Ensure client satisfaction by acting as the Client's primary escalation point, in all matters regarding ICON Central Laboratories' (ICL) services.
• Oversee, manage, mentor, and coach all direct reports.
• Recognize, exemplify, and adhere to ICON's values which center around our commitment to People Clients and Performance.
• Create a culture of process improvement with a focus on streamlining our processes, adding value to our business, and meeting client needs.

Your Profile

You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience:

• Bachelor's degree in a relevant field such as life sciences or healthcare.
• Previous experience in project management within a laboratory or clinical research setting.
• Strong leadership skills with the ability to mentor and coach team members effectively.
• Excellent communication and interactional skills, with the ability to act as a primary escalation point for clients.
• Willingness to travel as required (approximately 20%).

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways.

Benefits may vary depending on role and location.